REFUND AND CANCELLATION FOR TICKETS
If you have booked and are unable to attend please provide 24 hours’ notice, so that the place can be made available to another member on the waiting list.
There is no charge for cancellations made up to 24 hours prior to the event.
You may send a substitute to an event in your place. If the event is only available to members, or members of a certain level, the substitute must also be a member/hold that level of membership.
No refund will be given for cancellations received on the day of the event.
Refund requests must include the name of the attendee and/or transaction number.
Refunds will be credited back to the original credit card used for payment.
All refund requests must be made by the attendee or credit card holder.
Cancellations received after the stated deadline will not be eligible for a refund.
Refunds will not be available for registrants who choose not to attend an event.
Where a refund is claimed, we will process the refund as quickly as possible, but please allow 28 days for us to refund your money.
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